One inbox for every channel
Messages from connected accounts arrive in one list, so nothing is missed between apps.
Every customer message, in one workspace.
Botomate brings Facebook, Instagram, TikTok and Zalo messages into a single inbox, so your team can reply faster and automate the routine work.
Connects only to accounts you authorize. Disconnect any time.
Facebook Messenger Instagram TikTok Zalo
Facebook
Phạm Lan
Is this still in stock?
New Zalo
Trần Hoa
Price for two, please?
New TikTok
Võ Minh
Do you ship to Hue?
Instagram
Nguyễn An
Where is my order?
0
Shared inbox
0
Platform inboxes
0
Platform passwords stored
One workspace
Your customers message you in many places. Your team ONLY NEEDS to look in one.
Product
Everything your support team needs, in one place.
Teamwork on every chat
Assign conversations, leave internal notes and see the full customer history.
Automation for repeat questions
Set automated replies and routing for the questions you answer every day.
You stay in control
Connect through official authorization and disconnect at any time.
Shared inbox
Every channel, one list
Team assignment
An owner on every chat
Automated replies
For repeat questions
Authorized access
Disconnect any time
How it works
Three steps. No developer needed.
-
Connect an account
Authorize your Facebook, Instagram, TikTok or Zalo business account on the platform’s own login page. Botomate never sees your password.
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Customers message you
Direct messages sent to your connected account appear in your shared Botomate inbox.
-
Your team replies
Authorized agents answer from one place, with notes, assignment and history beside every conversation.
Security and data
Botomate only accesses data the account owner authorizes and that is needed to provide messaging and account connection. You can disconnect an account at any time and request full deletion of your data.
About
Software for teams that talk to customers every day.
Botomate is a customer communication and automation platform based in Vietnam.
We build software that helps businesses manage customer conversations across multiple communication channels and automate repetitive customer support workflows.
Business information
- Product
- Botomate
- Website
- https://botomate.vn
- Country
- Vietnam
- Phone
- 0932063360
FAQ
Questions, answered.
What is Botomate?
Botomate is a customer communication platform. It gathers messages from several channels into one shared inbox so a team can answer them together.
Which channels does Botomate support?
Botomate supports Facebook Messenger, Instagram, TikTok Business Messaging and Zalo.
Does Botomate see my platform password?
No. You sign in on the platform’s own page and approve access. Botomate never receives your password.
What data does Botomate access?
Only the account and message data you authorize, used to show and send messages for your team. Read the Privacy Policy for details.
How do I disconnect an account or delete my data?
Disconnect an account in your workspace settings, or email ai.contact@botomate.vn. The Data Deletion page explains each step.
Who runs Botomate?
Botomate is operated by HỘ KINH DOANH NGÔ ĐỨC THỊNH 2 in Vietnam.
How much does Botomate cost?
Contact us at ai.business@botomate.vn for current plans.
How do I reach support?
Email ai.contact@botomate.vn. We reply to every message.
Contact
Talk to the Botomate team.
We reply to every message.
botomate.vn
Every conversation, one inbox.
Open BotomateConnects only to accounts you authorize. Disconnect any time.