You control your data. You can disconnect an integration, delete your workspace, or ask us to permanently delete your data.
1. Disconnect an integration
In your Botomate workspace, open the connected channel in settings and choose to disconnect it. Botomate stops receiving new data from that account and deletes its stored access token.
You can also remove Botomate’s access from the platform itself: in Facebook or Instagram under Settings, Business Integrations; in TikTok under your account’s authorized apps; in Zalo under the authorized apps of your Official Account.
2. Delete your workspace or account
A workspace owner can delete the workspace in settings. This removes connected accounts, conversations and team members from the workspace.
3. Request permanent deletion
To request deletion of your Botomate account and associated integration data, including data from Facebook, Instagram, TikTok or Zalo, email ai.contact@botomate.vn from the address on your account, with the subject "Data deletion request". Include the workspace name and, if you are a customer of a business that uses Botomate, your name or profile identifier on the platform.
We confirm your request, delete the data and tell you when it is done. {{state time limit, for example within 30 days}}
Contact
Questions about deletion: ai.contact@botomate.vn. See also the Privacy Policy.